All sales are final and items cannot be returned unless faulty. Should an item be faulty please notify us within 7 days of receipt of goods. We will endeavor to repair or replace your item, or exchange it for store credit. 

Purchases must be made directly at www.jahdemade.com. If you purchased with another retailer, please contact them directly to co-ordinate a return. 

We recommend that all returns and exchanges be sent using a traceable carrier. JAHDE LLC will not be held responsible for packages not received by us that were returned without a tracking number.

Goods returned without approval will not be eligible for an exchange or store credit.